At Freaky Flames, we are committed to delivering your orders safely, quickly, and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
We aim to process all confirmed orders within 24–48 hours after they are successfully placed.
During peak seasons, public holidays, or unforeseen circumstances, processing times may be slightly longer. If there is any significant delay, our team will keep you informed.
Delivery Time
Once your order has been dispatched, it is typically delivered within 5–7 business days across most locations in India.
Delivery times may vary depending on your location, courier availability, weather conditions, or public holidays.
Order Tracking
Once your order is shipped, you will receive your tracking details via WhatsApp, SMS, or Email (depending on the contact information provided during checkout).
You can use the tracking link to monitor your shipment until it reaches your doorstep.
Shipping Charges
We proudly offer FREE SHIPPING on all prepaid and Cash on Delivery (COD) orders across India.
There are no hidden shipping charges unless specifically mentioned during checkout.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) service across most serviceable locations in India.
To ensure genuine orders, customers may be required to verify their mobile number before placing a COD order.
Freaky Flames reserves the right to cancel suspicious, fake, or unverifiable COD orders.
Delivery Attempts
Our courier partners usually make 2–3 delivery attempts. If the order remains undelivered due to customer unavailability, incorrect address, or failed delivery attempts, the shipment may be returned to us.
Incorrect Address
Please ensure that your shipping address, phone number, and PIN code are accurate before placing your order.
Freaky Flames will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
International Shipping
Currently, Freaky Flames ships only within India. We do not offer international shipping at this time.
Need Help?
If you have any questions regarding shipping or your order status, feel free to contact our support team.
Email: contact.freakyflames@gmail.com WhatsApp: +91 8527357667 Our customer support team will be happy to assist you.
Thank you for choosing Freaky Flames. We appreciate your trust and look forward to delivering a premium shopping experience with every order.