Terms and conditions

Terms of Service

Welcome to Freaky Flames! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before placing an order.

1. Agreement

By placing an order with Freaky Flames, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These terms constitute a legally binding agreement between you and Freaky Flames.

2. Ordering

When you place an order through our website, you are making an offer to purchase our products. All orders are subject to availability and acceptance by Freaky Flames.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to product availability, pricing errors, incorrect information, duplicate orders, or suspected fraudulent activity.

3. Pricing & Payment

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

We reserve the right to update product prices without prior notice.

Currently, we offer Cash on Delivery (COD) on eligible orders across serviceable locations in India. Customers may be required to verify their mobile number before a COD order is confirmed.

4. Shipping & Delivery

We currently ship only within India.

Orders are generally processed within 24–48 hours and delivered within 5–7 business days, depending on the delivery location.

While we strive for timely delivery, Freaky Flames shall not be held responsible for delays caused by courier partners, weather conditions, public holidays, or other unforeseen circumstances.

5. Returns & Refunds

Our Return & Refund Policy forms an integral part of these Terms & Conditions. Please refer to our dedicated Return & Refund Policy page for complete details regarding returns, replacements, cancellations, and refunds.

6. Intellectual Property

All content available on this website, including but not limited to logos, product images, graphics, text, videos, designs, and branding, is the exclusive property of Freaky Flames and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission from Freaky Flames.

7. Limitation of Liability

To the maximum extent permitted by law, Freaky Flames shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or the purchase of our products.

8. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of Delhi, India.